Troubleshooting Call » Details

Have a difficult case, and need an unbiased opinion? Anna Lee can help!


Sometimes it’s helpful to chat with someone face-to-face, and troubleshoot an issue. Anna Lee can help you find a path forward in a 1 hour Troubleshooting Call! Take advantage of her years of experience, and unbiased opinion. Compare the various options available against best-practice / gold standard to see what makes the best sense for you and your pup, and get your questions answered.

Image showing Anna Lee on a Troubleshooting Call

Troubleshooting Call Highlights:

  • Consult Fee: $125 USD
  • Full Review of Case History: Submit imaging reports, and notes from your care team ahead of time, which Anna Lee will review carefully, and be prepared for our chat.
  • 1 Hour Face-to-Face Video Call: In our 1 Hour Interactive Session, we will review your case together and troubleshoot which next steps may be needed.
  • Make a Plan: Together consider the needs of your dog (physical, behavioral, emotional, temperament, etc), the needs of your family (financial, time, energy, etc), and compare your ability to Gold Standard, Silver Standard, and Bronze Standard options, and come up with options that make the most sense given your unique situation.
  • Ask Any Questions: You have questions? Anna Lee has answers! Feel free to ask any questions you might have and gain immediate clarity and confidence!

This consult is structured to ensure that you have the space to get your questions answered. In a day and age where many professionals are pressed for time and rushing the appointment, Anna Lee has made space for to ask as many questions as needed. She is happy to hear you, and provide resources and guidance to help you pursue an appropriate diagnostic pathway with your veterinary care team, or help you make the transition to conditioning exercises based on your needs.

Anna Lee Conducting a Troubleshooting Call and explaining options via a screen share.

Who is this Troubleshooting Call for?

This service is ideal for dog / handler teams seeking a comprehensive understanding of their pup’s current situation, and want to be presented with all the current options to move forward. If you value evidence-based insights, a compassionate ear from someone who’s been there, and a logical outline of the available solutions this Troubleshooting Call is what you’re looking for. Whether you’re being proactive or already working closely with a care team, this service offers valuable information for informed decision-making. Ready to sign up? Shoot me an email!  [email protected]

Feel Empowered

Our mission is not just to provide pat answers but to empower you with the skills and knowledge to advocate for your dog, and pursue the path that makes the most sense for your unique situation. No more being dismissed, and sweeping subtle symptoms under the rug. Nobody knows your dog better than you!! By the end of this consult you should feel confident in what you are seeing and start to confidently move forward with the appropriate interventions!


Ready to sign up? Shoot me an email!

[email protected]

To ensure Anna Lee has the best information to prepare for your Troubleshooting Consult, please include the following information


    1. Include “Troubleshooting Call” in your email subject line
    2. Full case history, including your pup’s name, gender, neuter status, age, and any current or past issues or injuries that you would like to discuss.
    3. Any diagnostic imaging reports, or relevant notes from the other members of your care team.
    4. Your goals, and what you hope to achieve from this Troubleshooting Call.

Anna Lee will then contact you to set up a time for your Troubleshooting Call.

Frequently Asked Questions

How far out are you booking? How long do I have to wait?

Anna Lee understands how frustrating it can be to wait weeks or months to see a professional. So she does her best to prioritize these Troubleshooting calls. 

Depending on her workload for that week, she is typically able to get you in the same week, or at the latest the following week. 

Will I come away from this consult with a diagnosis?

The goal of this Troubleshooting Call is to compare your pup’s experience with the thousands of dogs Anna Lee has worked with over the years, and come up with a list of the most likely issues your pup might be dealing with, and troubleshoot a solution regarding next steps.

If diagnostics are warranted, you then have a variety of diagnostic pathways to bring to your veterinary care team to pursue a definitive diagnostics. 

Alternatively, Anna Lee can provide additional resources regarding finding an appropriate specialist for you to see, and help outline the order she would follow. 

She is also happy to share her own experience advocating for her own dogs, and the many client dogs she has collaborated with. 

Are additional questions allowed?

YES! I am happy to answer any questions you might have. I will also do my best to point you in the right direction if you have questions that fall outside my scope or experience.

But this is your time. I want to answer all the questions you have.

Where does the call take place?

I use Zoom for all my Video Calls. Once we decide on a time, I will send you a Zoom Invite for our consult!

How and when do I pay?

Once you and Anna Lee decide on a time to meet, we will email you an invoice for the consult fee. This can be paid with any major credit card or via bank transfer (which is easier in some countries). PayPal is also available upon request with a small processing fee.

How do I sign up?

I do have a limited number of slots available each week, so space is limited, but I do prioritize these calls. If you would like to sign up for a Troubleshooting Call, use the form provided at the bottom of the previous page, or shoot me an email [email protected]

Can I share your input with my care team?

YES!! I am all about a collaborative approach. I am more than happy for you to share the feedback you received with other members of your care team. Working together we can do so much more!! And if you are seeing a professional I know personally, I am also happy to reach out to them directly.